Privacy Policy

Last updated: please set the date when you publish.

This Privacy Policy explains how CRIPCHAIN ("CRIPCHAIN", "we", "us") collects and uses personal data when you use https://cripchain.com and our member panel.

1. Data we collect

• Account data: name, email address, phone number (optional), password (stored only as a one-way hash), sponsor and placement in the network.
• Wallet data: the BEP-20 wallet address you save for payouts, and the blockchain transactions you make with the Platform.
• Activity data: packages, deposits, withdrawals, income, team activity, support messages and notifications.
• Technical data: IP address, browser and device information, and security logs such as login attempts.
• Security data: if you enable two-factor login we store an encrypted secret and hashed recovery codes.

2. How we use it

• To create and run your account, process deposits and withdrawals, and calculate your income.
• To secure the Platform, prevent fraud and abuse, and meet legal obligations.
• To send you service emails (verification, password reset, deposit and withdrawal alerts, security notices).
• To improve the Platform and fix problems.

3. Blockchain data is public

Transactions on the BNB Smart Chain are public and permanent. Anyone can see wallet addresses and transfers. We cannot delete or change data that is on a blockchain.

4. Who we share data with

We do not sell your personal data. We share it only with:

• service providers that help us run the Platform (for example hosting and email delivery), under confidentiality duties;
• other members, to the limited extent the network features show your name and ID to your sponsor and team;
• authorities or advisers when the law requires it or to protect rights and safety.

5. Cookies and local storage

We use essential cookies to keep you signed in and to protect forms against forgery, and your browser's local storage to remember choices such as the light or dark theme. We do not use advertising cookies.

6. How long we keep data

We keep account and transaction records for as long as your account is open and for the period the law or our legitimate business needs require afterwards (for example accounting and fraud prevention), then delete or anonymise them.

7. Security

We use measures such as hashed passwords, encrypted secrets, rate limiting, optional two-factor login and access controls. No system is completely secure, so please protect your own devices, email and wallet.

8. Your rights

Depending on where you live you may have the right to access, correct, delete or export your data, to object to or restrict some uses, and to complain to your data protection authority. Contact us at our support team and we will respond within a reasonable time. Some data must be kept to meet legal duties.

9. Children

The Platform is not for anyone under 18 and we do not knowingly collect their data.

10. International transfers

Our providers may process data in other countries. Where required we use appropriate safeguards.

11. Changes

We may update this policy. The current version is always on this page, and we will tell you about important changes.

12. Contact

Privacy questions: our support team.